Request Assistance

Common TSS Forms & Requests

Quick access to frequently used TSS forms. Each submission routes directly to the appropriate team.

TSS Service Desk Request TSS Project Form Accessibility Assessment Report Accessibility Issue Mailman List Request iO HR/Fin Help Desk International Travel Laptop Firewall Change Request Vendor Security Request Learning Environments Forms
Faculty member viewing a tutorial video on a laptop

Rice Web Tutorials

From editing content to adding events, you can make changes faster than ever with Rice’s tutorials for Drupal, CampusPress/WordPress, and the Rice Events Calendar with LiveWhale. You’ll also find best practices and policies to help you create accessible, consistent, and secure Rice websites. With quick videos and step-by-step guides, making updates is simple while keeping your site current and aligned with Rice University standards.

Visit Rice Web Tutorials Site →

Web Resources & Self-Service Tools

Before submitting a ticket request, explore these official resources.
They include web policies, tutorials, and guides to help you update your site confidently.

Community Support

Rice Digital Accessibility Team Rice Creative Services Requests Rice Profile Requests

Web Platforms

Drupal 10 User Guide LiveWhale Documentation CampusPress Help Desk

Branding / Communications

Rice Accessibility Requirements Rice Brand Guide Rice Branded Drupal Components
Didn't find what you need? Submit a help desk ticket for assistance or to suggest a topic.