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Request Assistance

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Common TS&S Forms & Requests

Quick access to frequently used TS&S forms. Each submission routes directly to the appropriate team.

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Not sure which form to use?

Use this guidance to route your request to the correct support team.

Request IT Help

For general IT services (accounts, hardware, devices, software, Wi-Fi, or other technical issues), please submit a standard IT service request.

Report an Accessibility Issue

If your issue involves a digital accessibility barrier (e.g., screen reader compatibility, missing captions, keyboard navigation issues, or inaccessible content), please use the accessibility reporting form above. Accessibility issues are governed by Policy 402 (Access and Accommodation for Individuals with Disabilities) , WCAG 2.1 AA guidelines, and federal requirements including ADA and Section 504.

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Rice Web Tutorials

From editing content to adding events, you can make changes faster than ever with Rice’s tutorials for Drupal, CampusPress/WordPress, and the Rice Events Calendar with LiveWhale. You’ll also find best practices and policies to help you create accessible, consistent, and secure Rice websites. With quick videos and step-by-step guides, making updates is simple while keeping your site current and aligned with Rice University standards.

Visit Rice Web Tutorials Site →
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Web Resources & Self-Service Tools

Before submitting a ticket request, explore these official resources.
They include web policies, tutorials, and guides to help you update your site confidently.

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