Service Desk
The TS&S Service Desk is your central contact for IT support and troubleshooting across campus.
- Phone: 713-348-HELP (4357)
- Email: helpdesk@rice.edu
- Hours: Mon–Fri, 8 a.m.–5 p.m.
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Need Technical Support or Services?
Technology Solutions & Services (TS&S), formerly the Office of Information Technology, provides technology support, services, and resources for the Rice community.
Classroom & Learning Support
Need help with classroom technology or Canvas? Our Learning Environments team provides on-site and remote assistance for teaching spaces, lectures, and course tools.
- Assistance: 713-348-4989
- Hours: Mon–Fri, 8 a.m.–5 p.m. (After-hours call-back available)
Available Services
Explore the wide range of technology tools and services available through TS&S to support teaching, research, and day-to-day operations at Rice. From communication platforms to data management and classroom technology, we’re here to help you work smarter and stay connected.
View the TS&S Services Catalog →
Updates & Resources
Stay informed about TS&S news, service updates, and maintenance schedules. Visit the KnowledgeBase for guides and announcements, find tutorials for frequently asked web questions, check system status, or share your TS&S site feedback with us anytime.
Visit KnowledgeBase → Check IT Status → View Web Tutorials →Body
TS&S Services Quick Links
Select a category below to explore tools, resources, and documentation.
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