Getting Started with Technology for Graduates
Account Setup & Communications
Welcome Letter: Setting up Your Rice Accounts
New graduate students receive a welcome email after completing the acceptance process. It includes your Rice ID number, NetID, and instructions for activating your accounts.
- Activate your NetID
- Enroll in Duo two-factor authentication
- Set up Rice Gmail using your NetID@rice.edu
- Access Esther for registration and billing
Keep this message for your records. For assistance, contact the OIT Help Desk.
Returning Students: Re-activating Your Accounts
Former Rice students who return for graduate programs can reactivate their existing NetID and Rice email at whooru.rice.edu.
Rice Email
All official university communication will be sent to your Rice Gmail account. Access it through Google Workspace for Education.
Beware of Email Scams
Rice will never ask for your password or personal details by email. Learn to recognize phishing at Phish Bowl or review the Security Awareness Guide (login required).
Tech Prep & Software
Bringing a Computer
Choose a computer that meets minimum requirements and has up-to-date antivirus protection. Your device should be capable of supporting course-related software and online learning tools.
Hardware Discounts
Free or Discounted Software
Access free or discounted software such as Microsoft Office 365, Matlab, Mathematica, and Adobe Creative Cloud.
Remote Learning & Productivity Tools
- Zoom — virtual meetings and classes
- Microsoft Teams — collaboration and chat
- Google Workspace — Drive, Docs, Sheets, and Slides
- Microsoft OneDrive and Box — file storage options
Campus Resources
Computer Labs & Printers
Campus labs are equipped with standard software and printers. Print for a small fee or connect to Rice printers from your device.
Network Connections
Connect securely using the Rice Owls Wi-Fi network. Follow guides for your operating system:
Research Computing
The Center for Research Computing provides resources for data storage, visualization, and high-performance computing.
Protect Your Information
Secure your devices and comply with Rice Technology policies:
Technical Support
TSS Help Desk
The TSS Help Desk assists with accounts, networking, Duo, and troubleshooting.
- Phone: 713-348-4357 (xHELP)
- Email: helpdesk@rice.edu
- Online Form: oit.rice.edu/request-help
Online Help & Tutorials
Browse the TSS Web Tutorials site or the KnowledgeBase for step-by-step guides and TSS Services.
Status & Security Updates
- IT Status — maintenance and outage updates
- Phish Bowl — recent phishing alerts