Research Computer Resources (CRC)
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Provides access to high-performance computing (HPC), on-premises cloud and virtual machines, flexible storage options, geospatial analytics and mapping, and dedicated consultation services.
Campus Labs & Printing
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Check online for lab locations, printer/plotter locations, and usage rates. If a printer malfunctions, submit a refund request directly through the portal.
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Simplified Plotter Printing: Skip queue picking. Send your project to \\owlprinting\plotter, and the system automatically assigns it to the fastest available plotter.
Tech on Campus
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Wireless Network: Use the more secure Rice Owls network instead of Rice Visitor for a safer, faster connection.
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Duo Authentication: Keep your device handy—Duo is required to log into Canvas, Gradescope, Kaltura, and Zoom.
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Assistive Technology: Check out assistive technology tools available across campus to assist with everyday tasks and accessibility needs.
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HootHub Dual-Screen Workstations: Boost your productivity with 56 HootHub monitors across residential college labs and Fondren Library. Connect your laptop via a single USB-C cable for a second display and instant charging.
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Watch: "Get to Know Rice IT": Search "Get to Know Rice IT" on Knowledge Base for quick video guides on Wi-Fi setup, account management, campus computing, and support services.
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Free Gartner Research Access: Access premium tech research, industry insights, white papers, and webinars for free. Log in to the Gartner Portal using your Rice NetID and password.
Instructor Technology Support
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Teaching & Learning Tools: TS&S manages Canvas (Rice’s learning management system), provides instructional technology systems in classrooms, and supports instructors with a variety of digital teaching tools.
Security Awareness
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Information Security Office: Protecting Rice’s data and digital resources is everyone’s responsibility. Guided by the Information Security Office, this ongoing strategy safeguards Rice’s electronic assets against security threats and vulnerabilities.
Tech Support & Services (TS&S)
Need help setting up Wi-Fi, VPN, email, or managing your NetID?
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Online Instructions: If you prefer to DIY or need help when the TS&S Service Desk is closed, search for helpful, how-to instructions in our online Knowledge Base.
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DIY Support: Search step-by-step guides anytime on the Knowledge Base.
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In-Person Help: Visit the Student Computing Consultants on campus.
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Contact Service Desk: Monday–Friday, 8:00 AM – 5:00 PM
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Call: 713-348-HELP (4357)
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Email: help@rice.edu
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